This page provides a variety of information relating to the use of our ShoreTel VoIP “IP Telephone” system. Below are downloadable “how-to” guides and user manuals.

If you have problems or questions relating to the use of your phone and such questions are not answered in the below documents, please contact the Technology Services Department.

QuickReference – 110 Phones
Quick Reference guide for ShoreTel 110 Phone

QuickReference – 115 Phone
Quick Reference guide for ShoreTel 115 phones.

QuickReference – 230 phones
Quick Reference guide for ShoreTel 230 phones.

QuickReference – 265 Phones
Quick Reference guide for ShoreTel 265 Phone

QuickReference – 420 Phones
Quick Reference guide for ShoreTel 420 Phone

QuickReference – 480/480g Phones
Quick Reference guide for ShoreTel 480/480g Phones

QuickReference – 560 Phones
Quick Reference guide for ShoreTel 560 phones.

VoiceMail Quick Reference
ShoreTel Voicemail Quick Reference guide – information on the basic & advanced options of the ShoreTel VoiceMail system.

Voicemail Setup How-To
A guide for configuring & accessing the basic options within your ShoreTel VoiceMail.

Call Handling Modes – ADVANCED Users
Modify your Call Handling Mode for ADVANCED functionality of your ShoreTel VoIP telephone.



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